Q: Who is SunSage?

A: We are a team of renewable energy professionals committed to being the partner of choice for residences and businesses migrating to affordable and sustainable renewable energy solutions.

Q: What solutions do you offer?

A: Our solutions are in three broad categories- SunSage BackUp, SunSage Solar and SunSage Accessories. Browse through our solutions page for more details.

Q: Do you offer customized solutions for clients with peculiar needs?

A: Yes. Please contact us via whatsapp chat (+2347025068672) or email (hello@sunsagelimited.com), let’s discuss your needs.

Q: How many hours of power supply can my SunSage power system deliver on a typical day?

A: 24/7. We guide our clients in selecting the solution most suitable for their power needs with an eye on future growth.

Q: What payment options are available?

A: Our solutions are priced to be affordable, flexible and convenient. Clients can either make a one-time purchase or opt for a payment plan ranging from 3-12 months. To opt-in for a payment plan. Kindly checkout with the invoice option and send an email to hello@sunsagelimited.com to request a payment plan.

Q: How long between my (first) payment and installation?

A: On confirmation of full payment, installation will happen with 7 days for Lagos orders only. Out of Lagos orders will be completed within 14 days.

Q: Can I fast-track the completion of my payment plan?

A: Absolutely! Pay the desired amount and your payment status and balance is immediately updated upon confirmation. All transactions are documented via e-invoices sent to your email.

Q: Do your products have warranty?

A: All our products but solar panels come with 24 months warranty. Solar panels come with 12 years performance warranty.

Q: What happens when my warranty expires?

A: Our team of experts are available to provide maintenance services as you may require. Maintenance fees apply and are determined by your requested scope of work.

Q: Do you offer maintenance services?

A: Yes, we offer solar care and battery care, please go here to begin.

Q: Can I upgrade or expand my SunSage power system later?

A: Yes. All our solutions can be easily upgraded and expanded to meet your growing power needs. Please use the feedback form. Let’s discuss your needs

Q: Can I relocate my SunSage power system?

A: Absolutely. Please use the feedback form to provide the relocation details. The relocation fee will depend on the distance of relocation (fee covers dismantling, transportation and reassembly at the destination)